|
| |
SBC Research
SBC Research, Inc, a division of Stevens Baron Communications, provides market research services, both as a value-added benefit to our advertising/public relation clients, as well as a standalone service offering.
Our findings help companies understand and properly respond to their internal audience (employees), potential customers, current customers and former customers. We work closely with clients to determine their situation and identify their audiences, and then design a custom research solution to uncover vital information that, ultimately, can facilitate future growth.
Our wide range of services include the design and administration of tailor-made surveys (telephone, person-to-person, e-mail and Online), market research studies, Did-U-Buy studies, brand awareness studies, focus groups, customer loyalty studies, studies of competitive products/brands and much more.
You can count on us for thorough and accurate data gathering, but we don’t stop there. Rather than turning over cumbersome, hard-to-comprehend results in the form of confusing charts, graphs and figures, we provide comprehensive reports and presentations that illustrate our results in a straightforward format. Upon final analysis of research, we offer recommendations to help clients respond to the findings appropriately through customer service improvements, marketing initiatives, etc. We don’t just deliver research findings, we show clients how to use those findings to improve operations and reach their goals.
|
|
|
|
|
